Email Probe5
Primary contacthello@probe5.com
We review customer, privacy, and security messages as soon as practicable.
What to include
- Order or refund: your Digistore24 order ID and purchase email.
- Audit support: your report ID, target hostname, and a brief description of the problem.
- Privacy or unsubscribe: use the subject “Privacy request” or “Unsubscribe.”
- Security disclosure: use the subject “Security disclosure” and describe the affected Probe5 feature.
Existing customers can also open the customer report portal using their purchase email and Digistore24 order ID.
Do not email secrets
Do not send passwords, authorization or cookie headers, TOTP seeds, real identity documents, API keys, payment-card data, or production secrets by email. If an approved staging audit requires synthetic test credentials, place them only in the encrypted customer vault after ownership and scope are verified.